AOL Desktop Gold is a comprehensive platform that allows users to access an array of AOL services. The paid app boasts of high speed and is equipped with advanced security features to prevent unauthorized access and breaches. The all-in-one desktop is easy to navigate and can be used for mail, browsing, chatting, and more.
Setting Up AOL Desktop Gold
Before proceeding with the download process, take note of the following requirements:
System Requirements
Operating System: Windows 7 or newer and macOS
Hard Disk Space: 512 MB or more
RAM: 1 GB
Stable Internet connection
Browser: Internet Explorer 7+ or higher
Processor: 266 MHz or higher
Screen Resolution: 1024 x 768
How to Download AOL Desktop Gold on Windows?
Follow the steps mentioned below:
Visit the Desktop download page from a compatible device.
Now, you have to sign in or sign up.
Enter your login credentials or make an account to access the home page.
On the homepage, click on the download Gold link.
Review the download requirements before proceeding.
Depending on your membership, you will see a Download Now or Get Started button.
Click on it and allow the software to get downloaded.
How to Install AOL Desktop Gold on Windows?
Here are the instructions to install Desktop Gold on Windows 7 or newer:
Go to the File Explorer.
Click on the Downloads tab.
Find the AOL Desktop Gold file and double-click on the installer.
When the prompt appears, click on Run.
Click on the Install Now button.
Follow the prompts on the screen, and restart the system when prompted.
How to Download AOL Desktop Gold on Mac?
Here are the steps to download AOL Desktop Gold on Mac:
Go to the Desktop download webpage.
If you already have a user account, then sign in. Or else, create a new account.
Go to the Products and Services section.
Find the option to download AOL Desktop for Mac and click on it.
Now, click on the Download Now or Get Started button.
Save the file on your computer.
How to Install AOL Desktop Gold on Mac?
Follow these steps for installing AOL Desktop Gold:
Find the AOL installer file and double-click to run it.
Go through the agreement and accept it.
After clicking on Agree, click on the Install button.
Follow the prompts directed on the screen and finish the installation.
How to Activate AOL Desktop Gold on Windows and Mac?
To enjoy the complete benefits of AOL Desktop Gold, activate it by following these steps:
Go to the AOL login page and sign in to your account.
Now, navigate to the AOL Desktop Gold activation webpage.
Click on the Activate Now button.
Wait for the confirmation message to appear.
Now, launch the Desktop Gold software and log out of your account.
Log back into Desktop Gold using the credentials you used to activate the same.
How to Uninstall AOL Desktop Gold on Windows?
Here are the steps for uninstalling AOL Desktop Gold:
Go to the taskbar or Start menu.
Type Control Panel and click on it from the results.
Click on the Program option.
Go to Programs and Features.
Scroll down and find AOL Desktop Gold.
Right-click on it and click on the Uninstall button.
Follow the on-screen directions and complete the uninstallation process.
How to Uninstall AOL Desktop Gold on Mac?
Here is how you can uninstall AOL Desktop Gold:
Go to Finder and locate AOL Desktop Gold.
In all likelihood, it will be in the Applications folder.
Click on the app and drag it to the Trash.
Or else, choose AOL Desktop Gold and then click on File.
From the context menu, choose the Move to Trash option.
Enter the username and password of the admin account.
Finally, empty the Trash to finish the uninstallation process.
How to Reinstall AOL Desktop Gold on Windows?
Follow the instructions given below:
Restart the computer and wait for it to load completely.
Go to the Downloads folder.
Find the AOL Desktop Gold installation file.
Double-click on the installer.
Click on the Agree button.
Click on the Install option.
Follow the on-screen directions and complete the reinstallation process.
How to Reinstall AOL Desktop Gold on Mac?
Click on the Finder icon.
Now, go to File and select New Finder Window.
In the new window, select Downloads.
Locate the downloaded Desktop Gold file and double-click on it.
Approve the installation and give the admin user account access.
Wait for the process to complete.
Troubleshoot AOL Desktop Gold Issues
Here are the resolutions to common AOL Desktop Gold problems:
Billing Issues
To troubleshoot the billing issues, do the following:
Log into your AOL account and update the payment method.
Go to your profile and click on the Update option.
Update the Contact information and save the changes.
If this does not resolve the issue, then you should consider changing the AOL plan.
Installation Issue
Here is how you can fix the installation errors:
Make sure your device meets the minimum system requirements.
Check the internet connection.
Restart the device to clear the internal memory(RAM).
If none of the above work, then uninstall and reinstall AOL desktop Gold.